The Box Office is currently open in our lobby at 56 E. Butler Ave, and safety precautions are in place. 2021-2022 subscription renewals are being accepted in-person, by phone or by mail. NEW subscriptions open online, in-person and by phone Sept. 16, 2021. Single tickets go on-sale Oct. 1, 2021 and will be available online, in-person and by phone. Call us at 215.654.0200 if you wish to make a group purchase.
Yes, groups of 10 or more people enjoy an $8 per ticket discount. Plus, we can help you plan a fundraiser for your community and if the group is large, the savings may be more. Call Audience Services at 215.654.0200 and chat with us – we have you covered!
Act II Playhouse accepts cash, personal check, VISA, MasterCard, Discover, and American Express.
In order to maintain inexpensive ticket pricing, as well as help offset expenses related to Box Office hardware, software, and online sales services, Act II Playhouse must charge a service fee for any sale made over the phone or online. We make every effort to keep the fees as reasonable as possible.
Performance cancellations due to inclement weather or other circumstances are very rare. When a performance must be cancelled, we will make every attempt to contact you to make arrangements for an alternate date. Please note: Act II Playhouse will not offer refunds if a performance has taken place.
Please check our website updates page or Facebook page on days when inclement weather is present.
Your tickets will not be resold if you are late for a show. Latecomers will be seated at the discretion of the House Manager at the first appropriate break that allows for the least disruption for the actors, as well as the rest of the audience. Please notify the Box Office at 215-654-0200 if you know you will be late to a performance so the House Manager can be prepared.
Subscribers get the best seats and best discounts. Subscribers receive first choice of seats in early spring and single ticket purchases are opened after subscriptions are filled and seats assigned. Seating requests are taken on a first-come, first-served basis and in our intimate space, there is no such thing as a “bad seat!” To learn more about the benefits of being a subscriber, or for more information on the season, click here or call Audience Services at 215.654.0200 Mon – Sat, 2Pm – 6PM.
We DO NOT offer refunds on tickets. Subscribers can exchange their tickets, or donate their tickets back to the theatre for a tax-deductable donation, up to 24 hours prior to their performance. Once a show has passed, we are unable to exchange any ticket (subscriber or single ticket buyers).
Monday – Saturday: 2pm – 6pm
Yes, but not all seat locations are accessible. Please call in advance for wheelchair and companion seating, as seating is limited and offered to patrons on a demand basis. We also offer accessible restrooms on our second floor available by elevator. If you have needs such as aisle or wheelchair seating, please call Audience Services 215.654.0200.
Yes
Due to contract restrictions, the use of recording equipment or the taking of photographs is strictly prohibited at all performance. This includes, but is not limited to, cell phones with cameras, video cameras, and audio recording devices.
The running time of our productions vary by show. For specific information on your show, please visit the show page on our web site and look for the running time or call our Box Office during normal business hours.
For information on our Volunteer Usher program, please call our Box Office at 215.654.0200. Please note that we love our volunteers but can not guarantee them the seat of their choice for a show.